unified_contact_center_express

A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products could allow an unauthenticated, remote attacker to execute arbitrary code on an affected device. This vulnerability is due to the improper processing of user-provided data that is being read into memory. An attacker could exploit this vulnerability by sending a crafted message to a listening port of an affected device. A successful exploit could allow the attacker to execute arbitrary commands on the underlying operating system with the privileges of the web services user. With access to the underlying operating system, the attacker could also establish root access on the affected device.

Multiple vulnerabilities in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to retrieve a cleartext password. Cisco Bug IDs: CSCvg71040.

A vulnerability in the Java Remote Method Invocation (RMI) process of Cisco Unified CCX could allow an unauthenticated, remote attacker to upload arbitrary files and execute arbitrary commands with root permissions on an affected system. This vulnerability is due to improper authentication mechanisms that are associated to specific Cisco Unified CCX features. An attacker could exploit this vulnerability by uploading a crafted file to an affected system through the Java RMI process. A successful exploit could allow the attacker to execute arbitrary commands on the underlying operating system and elevate privileges to root.

A vulnerability in the Java Remote Management Interface of Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to execute arbitrary code on an affected device. The vulnerability is due to insecure deserialization of user-supplied content by the affected software. An attacker could exploit this vulnerability by sending a malicious serialized Java object to a specific listener on an affected system. A successful exploit could allow the attacker to execute arbitrary code as the root user on an affected device.

A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) and Cisco Unified Contact Center Domain Manager (Unified CCDM) could allow an authenticated, remote attacker to elevate their privileges to Administrator. This vulnerability is due to the lack of server-side validation of user permissions. An attacker could exploit this vulnerability by submitting a crafted HTTP request to a vulnerable system. A successful exploit could allow the attacker to create Administrator accounts. With these accounts, the attacker could access and modify telephony and user resources across all the Unified platforms that are associated to the vulnerable Cisco Unified CCMP. To successfully exploit this vulnerability, an attacker would need valid Advanced User credentials.

A vulnerability in the Contact Center Express (CCX) Editor application of Cisco Unified CCX could allow an unauthenticated, remote attacker to bypass authentication and obtain administrative permissions pertaining to script creation and execution. This vulnerability is due to improper authentication mechanisms in the communication between the CCX Editor and an affected Unified CCX server. An attacker could exploit this vulnerability by redirecting the authentication flow to a malicious server and tricking the CCX Editor into believing the authentication was successful. A successful exploit could allow the attacker to create and execute arbitrary scripts on the underlying operating system of an affected Unified CCX server, as an internal non-root user account.

Multiple vulnerabilities in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to conduct a cross-site request forgery (CSRF) attack. Cisco Bug IDs: CSCvg70921.

A vulnerability in Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to bypass access controls and conduct a server-side request forgery (SSRF) attack on a targeted system. The vulnerability is due to improper validation of user-supplied input on the affected system. An attacker could exploit this vulnerability by sending the user of the web application a crafted request. If the request is processed, the attacker could access the system and perform unauthorized actions.

A vulnerability in the Tool for Auto-Registered Phones Support (TAPS) of Cisco Unified Communications Manager (UCM) and Cisco Unified Communications Manager Session Management Edition (SME) could allow an unauthenticated, remote attacker to conduct directory traversal attacks on an affected device. The vulnerability is due to insufficient validation of user-supplied input to the TAPS interface of the affected device. An attacker could exploit this vulnerability by sending a crafted request to the TAPS interface. A successful exploit could allow the attacker to read arbitrary files in the system.

Multiple Cisco products are affected by a vulnerability in local file management for certain system log files of Cisco collaboration products that could allow an unauthenticated, remote attacker to cause high disk utilization, resulting in a denial of service (DoS) condition. The vulnerability occurs because a certain system log file does not have a maximum size restriction. Therefore, the file is allowed to consume the majority of available disk space on the appliance. An attacker could exploit this vulnerability by sending crafted remote connection requests to the appliance. Successful exploitation could allow the attacker to increase the size of a system log file so that it consumes most of the disk space. The lack of available disk space could lead to a DoS condition in which the application functions could operate abnormally, making the appliance unstable. This vulnerability affects the following Cisco Voice Operating System (VOS)-based products: Emergency Responder, Finesse, Hosted Collaboration Mediation Fulfillment, MediaSense, Prime License Manager, SocialMiner, Unified Communications Manager (UCM), Unified Communications Manager IM and Presence Service (IM&P - earlier releases were known as Cisco Unified Presence), Unified Communication Manager Session Management Edition (SME), Unified Contact Center Express (UCCx), Unified Intelligence Center (UIC), Unity Connection, Virtualized Voice Browser. This vulnerability also affects Prime Collaboration Assurance and Prime Collaboration Provisioning. Cisco Bug IDs: CSCvd10872, CSCvf64322, CSCvf64332, CSCvi29538, CSCvi29543, CSCvi29544, CSCvi29546, CSCvi29556, CSCvi29571, CSCvi31738, CSCvi31741, CSCvi31762, CSCvi31807, CSCvi31818, CSCvi31823.

A vulnerability in the Administration Web Interface of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to upload arbitrary files and execute commands on the underlying operating system. To exploit this vulnerability, an attacker needs valid Administrator credentials. The vulnerability is due to insufficient restrictions for the content uploaded to an affected system. An attacker could exploit this vulnerability by uploading arbitrary files containing operating system commands that will be executed by an affected system. A successful exploit could allow the attacker to execute arbitrary commands with the privileges of the web interface and then elevate their privileges to root.

A vulnerability in Cisco Unified Intelligence Center could allow an authenticated, remote attacker to elevate privileges to Administrator for a limited set of functions on an affected system. This vulnerability is due to insufficient server-side validation of user-supplied parameters in API or HTTP requests. An attacker could exploit this vulnerability by submitting a crafted API or HTTP request to an affected system. A successful exploit could allow the attacker to access, modify, or delete data beyond the sphere of their intended access level, including obtaining potentially sensitive information stored in the system.

A vulnerability in the API subsystem of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to change the availability state of any agent. The vulnerability is due to insufficient authorization enforcement on an affected system. An attacker could exploit this vulnerability by authenticating to an affected system with valid agent credentials and performing a specific API call with crafted input. A successful exploit could allow the attacker to change the availability state of an agent, potentially causing a denial of service condition.

A vulnerability in the web UI of Cisco Unified CCX could allow an authenticated, remote attacker to upload and execute arbitrary files. This vulnerability is due to an insufficient input validation associated to file upload mechanisms. An attacker could exploit this vulnerability by uploading a malicious file to the web UI and executing it. A successful exploit could allow the attacker to execute arbitrary commands on the underlying system and elevate privileges to root. To exploit this vulnerability, the attacker must have valid administrative credentials.

A vulnerability in the web UI of Cisco Unified CCX could allow an authenticated, remote attacker to upload and execute arbitrary files. This vulnerability is due to an insufficient input validation associated to specific UI features. An attacker could exploit this vulnerability by uploading a crafted file to the web UI. A successful exploit could allow the attacker to upload arbitrary files to a vulnerable system and execute them, gaining access to the underlying operating system. To exploit this vulnerability, the attacker must have valid administrative credentials.

Multiple vulnerabilities in Cisco Unified Intelligence Center could allow an authenticated, remote attacker to collect sensitive information or perform a server-side request forgery (SSRF) attack on an affected system. Cisco plans to release software updates that address these vulnerabilities.

Multiple vulnerabilities in Cisco Unified Intelligence Center could allow an authenticated, remote attacker to collect sensitive information or perform a server-side request forgery (SSRF) attack on an affected system. Cisco plans to release software updates that address these vulnerabilities.

A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to upload arbitrary files to an affected device. This vulnerability is due to improper validation of files that are uploaded to the web-based management interface. An attacker could exploit this vulnerability by uploading arbitrary files to an affected device. A successful exploit could allow the attacker to store malicious files on the system and execute arbitrary commands on the operating system. The Security Impact Rating (SIR) of this advisory has been raised to High because an attacker could elevate privileges to root. To exploit this vulnerability, the attacker must have valid credentials for a user account with at least the role of Report Designer.

A vulnerability in the web-based management interface of Cisco Unified Intelligence Center Software could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of an affected interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information.