enterprise_chat_and_email

A vulnerability in chat messaging features of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition. This vulnerability is due to improper validation of user-supplied input to chat entry points. An attacker could exploit this vulnerability by sending malicious requests to a messaging chat entry point in the affected application. A successful exploit could allow the attacker to cause the application to stop responding, resulting in a DoS condition. The application may not recover on its own and may need an administrator to manually restart services to recover.

A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device. This vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions. Note: When the attack traffic stops, the EAAS process must be manually restarted to restore normal operation. To restart the process in the System Console, choose Shared Resources > Services > Unified CCE > EAAS, then click Start.

The HTTP/2 protocol allows a denial of service (server resource consumption) because request cancellation can reset many streams quickly, as exploited in the wild in August through October 2023.

A vulnerability in the HTTP API of Cisco Enterprise Chat and Email could allow an unauthenticated, remote attacker to download files attached through chat sessions. The vulnerability is due to insufficient authentication mechanisms on the file download function of the API. An attacker could exploit this vulnerability by sending a crafted request to the API. A successful exploit could allow the attacker to download files that other users attach through the chat feature. This vulnerability affects versions prior to 12.0(1)ES1.

A vulnerability in the web-based management interface of Cisco Enterprise Chat and Email (ECE) Center could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device. The vulnerability is due to insufficient validation of user-supplied input by the web-based management interface of an affected device. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the web interface or allow the attacker to access sensitive browser-based information.

Multiple vulnerabilities in the web-based management interface of Cisco Enterprise Chat and Email could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of the affected software. The vulnerabilities are due to insufficient validation of user-supplied input by the web-based management interface of the affected software. An attacker could exploit these vulnerabilities either by injecting malicious code in a chat window or by sending a crafted link to a user of the interface. In both cases, the attacker must persuade the user to click the crafted link or open the chat window that contains the attacker's code. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. Version 11.6(1) is affected.

A vulnerability in the web-based management interface of Cisco ECE could allow an unauthenticated, remote attacker to conduct an XSS attack against a user of the interface of an affected device. The vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the interface or allow the attacker to access sensitive browser-based information.Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.

A vulnerability in the web-based management interface of Cisco ECE could allow an unauthenticated, remote attacker to conduct an XSS attack against a user of the interface of an affected device. The vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by inserting malicious script code in a chat window. A successful exploit could allow the attacker to execute arbitrary script code in the context of the interface or allow the attacker to access sensitive browser-based information.Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.

A vulnerability in the web UI of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to conduct a stored cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web UI does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To successfully exploit this vulnerability, an attacker would need valid agent credentials.

A vulnerability in the web UI of Cisco Enterprise Chat and Email (ECE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web UI does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To successfully exploit this vulnerability, an attacker would need valid agent credentials.

A vulnerability in the web interface of Cisco Enterprise Chat and Email (ECE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the interface. This vulnerability is due to insufficient validation of user-supplied input that is processed by the web interface. An attacker could exploit this vulnerability by sending a crafted HTTP request to the affected system. A successful exploit could allow the attacker to execute arbitrary code in the context of the interface or access sensitive, browser-based information. To successfully exploit this vulnerability, an attacker would need valid agent credentials.

A vulnerability in the web-based management interface of Cisco ECE could allow an unauthenticated, remote attacker to perform a username enumeration attack against an affected device. This vulnerability is due to differences in authentication responses that are sent back from the application as part of an authentication attempt. An attacker could exploit this vulnerability by sending authentication requests to an affected device. A successful exploit could allow the attacker to confirm existing user accounts, which could be used in further attacks. Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.

A vulnerability in the web-based management interface of Cisco ECE could allow an unauthenticated, remote attacker to redirect a user to an undesired web page. This vulnerability is due to improper input validation of the URL parameters in an HTTP request that is sent to an affected system. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to cause the interface to redirect the user to a specific, malicious URL. This type of vulnerability is known as an open redirect and is used in phishing attacks that get users to unknowingly visit malicious sites.Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.